bab 88 Privacy Policy

1 Introduction and Scope

This privacy policy applies to the bab 88 website and services. When you use our site, create an account, or contact us, you agree to the terms of this policy. Along with reading this policy, please also read our Terms and Conditions carefully, as both apply to your use of our services.

bab 88 is a trusted online gaming platform for users in Bangladesh. We are committed to protecting your personal information and treat your privacy as our highest priority.

2 What Information We Collect

bab 88 may collect the following types of information:

2.1 Registration and Account Information

When you create an account on our platform, we collect the following information:

• Full name and date of birth (for age verification — to confirm the 21+ age requirement is met)
• Mobile number and email address
• Username and encrypted password for login
• Relevant identity document details for verification (if required)

2.2 Financial Transaction Information

During deposits and withdrawals, we process payment-related information. bab 88 handles transactions via bKash, Nagad, Rocket, and bank transfer. We do not store full payment card numbers or full bank account numbers in our system.

2.3 Technical and Usage Information

Some information is collected automatically while you browse our site:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent on the site
• Gaming activity and betting history
• Cookies and similar tracking data

2.4 Communication Information

When you contact our customer support team via live chat or email, the details of that conversation are also kept in our records.

3 Purpose of Using Information

bab 88 uses collected information only for the purposes listed below:

• To create and manage your account
• To process deposit and withdrawal transactions
• To verify age and confirm identity (21+ requirement)
• To resolve technical issues and improve the platform
• To prevent fraud, money laundering, and suspicious activity
• To comply with applicable security protocols
• To maintain service-related communication with you
• To provide a personalised gaming experience
• To effectively implement our Responsible Gaming policy

We do not sell your information to third parties or share it with any unauthorised organisation for marketing purposes.

4 Information Sharing and Disclosure

bab 88 may share your information with third parties in certain situations. However, this is always limited and purpose-driven:

4.1 Service Provider Partners

We rely on trusted third parties for payment processing, identity verification, and technical services. These partners receive only the information needed for their specific task and are also bound by confidentiality obligations.

4.2 Legal Obligations

If disclosure of information is required by law, court order, or direction from a government authority, bab 88 is obliged to follow that direction.

4.3 Fraud Prevention

Relevant information may be shared with the concerned authorities to investigate matters such as suspicious activity, fraud, or money laundering.

5 Data Security Measures

bab 88 has put in place several technical and administrative measures to ensure the security of your information:

• SSL Encryption: All data transmitted on our site is encrypted using SSL (Secure Sockets Layer) technology.
• Data Storage Security: Collected data is stored on secure servers, with firewalls and access controls in place to prevent unauthorised access.
• Password Encryption: Your password is stored in hashed form — no one can view it directly.
• OTP Verification: OTP-based two-step verification is used for secure login and sensitive actions.
• Regular Security Audits: The security of our systems is reviewed and tested on a regular basis.

However, transmitting data over the internet carries some inherent risk. We work hard to ensure the highest level of protection, but no system is completely foolproof — we want to keep you informed of this.

6 Data Retention Period

bab 88 retains your information for as long as it is needed to provide our services and meet legal obligations.

• All information is retained while the account is active.
• Even after an account is closed or deactivated, financial transaction and identity-related information is kept for the applicable period.
• In cases of fraud or legal disputes, relevant information may be retained for a longer period.

7 Your Rights

You have certain specific rights regarding your personal information. bab 88 respects these rights:

7.1 Right to Access Information

You may request to know what information we hold about you. We will provide that information within a reasonable time.

7.2 Right to Correct Information

If your account contains incorrect or outdated information, you may request a correction. This can be done through your account settings or via customer support.

7.3 Right to Opt Out of Marketing Communications

You may opt out of our promotional communications at any time. However, you will always receive important messages related to your account and services.

7.4 Right to Close Your Account

You may request to close your account at any time. Even after closure, some information may be retained for a set period due to legal obligations.

8 Cookie Policy

The bab 88 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

8.1 Cookies We Use

• Essential Cookies: To maintain login sessions and run the core functions of the site.
• Functional Cookies: To remember your preferences and settings such as language.
• Analytics Cookies: To measure site usage and help improve the quality of our service.

Cookies can be managed from your browser settings. However, disabling cookies may limit some functionality of the site.

9 International Data Transfers

bab 88's servers and services may be located in different countries. Your information may be transferred outside Bangladesh for processing. In such cases, we ensure that appropriate security measures are maintained at the destination as well.

10 Information of Minors

bab 88 strictly refrains from providing services to anyone under 21 years of age. We do not intentionally collect any information from minors. If you become aware that a minor has registered on our platform, please notify our customer support.

To learn more about responsible gaming, please read our Responsible Gaming Guidelines.

11 Policy Update Process

bab 88 may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the website and, where applicable, notify you by registered email as well. Continuing to use the platform after changes have been made will be considered your acceptance of the updated policy.

For full details on the general terms of our service, please visit the Terms and Conditions page.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our customer support team is available seven days a week, 24 hours a day, to assist you in both Bengali and English.

• Live Chat: Chat directly from any page on the site
• Email: [email protected]

For more information about your rights and our services, visit our FAQ page, where you will find answers to many questions about accounts, payments, and security.